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What's your company size?
What industry are you in?
What's your role?
How much of your team's daily work follows documented procedures?
When a key team member is unexpectedly out, what happens to their work?
How consistent are your processes across team members?
How often do you discover "that's not how we do it anymore" situations?
How clear is it who can approve what in your organization?
Can frontline staff resolve typical customer/client issues without escalation?
How many approvals does a typical business decision require?
How easy is it to get data out of your core business systems?
Where does your team's institutional knowledge live?
Do your business tools share data with each other?
How many different software tools does your team use daily?
Do your critical systems have APIs or integration capabilities?
How would you describe your current tech stack?
How did your last significant software or process change go?
What's your team's typical reaction to automation?
Do you have someone who would champion an AI initiative?
Is anyone on your team already using AI tools (ChatGPT, Claude, Copilot, etc.) for work?
How clear is your organization on what AI can and can't do today?